Office 15, City Vista, Kharadi, Pune
+91-7972374996
Refund Policy
- Refund related issue info@kiddyfox.in.
- Refund will be generated only after the successful verification of the product received back to our office.
- Due to COVID our team is avoiding refund and return request, decision will be made by our team on case to case basis.
- Refund once generated, it may take up to 7 business days to credit back to the actual payment method.
Payment Policy
- No order is placed against failed payments.
- Once Payment has been credited, order is dispatched in 24 hours.
- As of now we do not provide Pay on delivery options.
Product Return Policy
- we permit returns in case you find the product damaged, received different product or Manufacturing defects.
- Our team is avoiding return due to COVID Situation, only on wrong product, manufacturing defects, return will be accepted.
- Raise the request within 3 days of receiving a box.
- We will give a 100% refund once the product reaches the hub.
- However, used, damaged from your side or refurbished product cannot be returned.
- We do not refund the shipping cost.
- If found, the returned product is used, refurbished or damaged by you, and will be delivered back to you with the shipping charges included.
- If the product found damaged, write to us info@kiddyfox.com within 24 hours of the delivery
Shipment Policy
- The Shipping process starts after 24 hours of the order placed.
- Shipping charges may vary depending on the location.
- Shipping duration may vary depending on the delivery location.
- Shipping may be delayed due to certain unavoidable situations.
- We ship PAN India.
Cancellation Policy
- No cancellation is allowed after shipping.
- Cancellation can be done within 24 hours after order is placed or before dispatch of Product.
- Before dispatch, we can process refund against cancellation.
